I am very proud to share the highlights of 2022 with you, another outstanding year for our family business. We started the year still impacted by Covid, but volumes increased rapidly. Faced with depressing global economic events like the war in Ukraine, and supply chain disruptions, our vision and mission were stretched to the max. We were forced to adapt to circumstances we never thought would happen. Looking back, I can say that we did adapt, as one team working together.

That is exactly what makes Den Hartogh so special to me: our ambitious people think in terms of solutions and find creative ways to address challenges. Thanks to an incredible joint effort from all our Business Units, we had a very healthy year financially. Our financial performance was outstanding, resulting in an extraordinary EBITDA. Our turnover increased and reached an historically high level, passing 700 million for the first time in Den Hartogh history.

We finished the year with a historically low percentage of customer complaints. This showed that our service level and communication were under control, a tremendous effort given the turbulent and volatile times. We are increasingly able to connect with our customers at a tactical and strategic level to resolve their supply chain challenges together. In 2022, we successfully continued the safety journey to our zero-harm goal for all parties in the supply chain with a significant reduction in the number of incidents.

Overall, 2022 was a year we can all be extremely proud of. Together, we provided a solid backbone to further accelerate sustainable growth in the years to come and achieve our ambitious goals. We continue to make a difference for our customers every day, something I very much look forward to doing.

Pieter den Hartogh
Managing Director Royal Den Hartogh Logistics