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© COPYRIGHT 2024 ROYAL DEN HARTOGH LOGISTICS. ALL RIGHTS RESERVED

SAFETY

CLOSING

THE LOOP

2023

Near Miss Reporting

2019

2020

2021

2022

Near Miss Reporting is about preventing issues from escalating to incidents. One of the key elements of this process of reporting issues and near miss events, and sharing individual safety concerns, is that the person at the start of the process needs to be kept up to speed with developments and feedback given; a process we have dubbed Closing The Loop (CTL). CTL ensures the original report is valued, creates an impact, feeds back results and encourages people to report near-miss situations.

The rise in TRCF is directly linked to an additional eight injuries occurring, even though the average number of working hours used in the calculation dropped slightly. Whilst the scale of events has been lower, the results remained a significant number of lost working days.

Despite of all worldwide efforts, we did not see a downward trend in the Total Recordable Case Frequency (TRCF*). The TRCF safety performance measure for 2022 was 6.42, with the year-end figure for 2023 being 8.78. We ended 2023 with nine more injuries than the previous year, resulting in a total of 38 TRCF injury events.

Kick off Front Line Leadership training in Shanghai

Alongside the European roll-out, we conducted facilitator training sessions in APAC, covering six countries and creating 18 trainers for the programme. They took the programme back to their own teams and began the cascade delivery; reaching approximately 160 people so far. We have expanded our Safety Observation Tour (SOT) tool across the regions for storage depots and cleaning facilities, and it encompasses trucking providers as the base locations of activity as well as the driver and truck out on the road/in the field.

All locations are taking part in our Safe Together programme, which originated as a challenge to our Senior Leadership team but has grown to include local management teams, extending down through our leadership structure to the next tier of leaders in the organisation. The Front Line Leadership Programme supports our front line leaders in developing their safety leadership.

Safety Observation Tour (SOT) in Kuantan, Malaysia

Den Hartogh is only one part of the overall supply chain. We expect to see the high standards we demand of ourselves reflected in the suppliers we engage with and the loading and unloading locations we operate at. This expectation is furthermore present across all our business units and across the range of liquids, polymers and gases we transport on behalf of the industry. We seek to enforce and raise these standards through audits, inspections and visits to our own offices and locations and those of our partners. We are always on the lookout for opportunities to improve and continuously aim higher in order to be ‘Better than local; better than today’.

Seeing as how Safety is our foremost priority, we have kept developing our Safety, Health, Environment & Quality (SHEQ) culture – continuing the journey to zero major incidents and everyone going home safely at the end of the working day. All employees are aware of their own safety and that of others, and we do our utmost to create a safe environment.

SCROLL DOWN

SAFETY

S

© COPYRIGHT 2024 ROYAL DEN HARTOGH LOGISTICS. ALL RIGHTS RESERVED

CLOSING

THE LOOP

2023

Near Miss Reporting

2019

2020

2021

2022

Near Miss Reporting is about preventing issues from escalating to incidents. One of the key elements of this process of reporting issues and near miss events, and sharing individual safety concerns, is that the person at the start of the process needs to be kept up to speed with developments and feedback given; a process we have dubbed Closing The Loop (CTL). CTL ensures the original report is valued, creates an impact, feeds back results and encourages people to report near-miss situations.

The rise in TRCF is directly linked to an additional eight injuries occurring, even though the average number of working hours used in the calculation dropped slightly. Whilst the scale of events has been lower, the results remained a significant number of lost working days.

Despite of all worldwide efforts, we did not see a downward trend in the Total Recordable Case Frequency (TRCF*). The TRCF safety performance measure for 2022 was 6.42, with the year-end figure for 2023 being 8.78. We ended 2023 with nine more injuries than the previous year, resulting in a total of 38 TRCF injury events.

Alongside the European roll-out, we conducted facilitator training sessions in APAC, covering six countries and creating 18 trainers for the programme. They took the programme back to their own teams and began the cascade delivery; reaching approximately 160 people so far. We have expanded our Safety Observation Tour (SOT) tool across the regions for storage depots and cleaning facilities, and it encompasses trucking providers as the base locations of activity as well as the driver and truck out on the road/in the field.

Kick off Front Line Leadership training in Shanghai

All locations are taking part in our Safe Together programme, which originated as a challenge to our Senior Leadership team but has grown to include local management teams, extending down through our leadership structure to the next tier of leaders in the organisation. The Front Line Leadership Programme supports our front line leaders in developing their safety leadership.

Safety Observation Tour (SOT) in Kuantan, Malaysia

Den Hartogh is only one part of the overall supply chain. We expect to see the high standards we demand of ourselves reflected in the suppliers we engage with and the loading and unloading locations we operate at. This expectation is furthermore present across all our business units and across the range of liquids, polymers and gases we transport on behalf of the industry. We seek to enforce and raise these standards through audits, inspections and visits to our own offices and locations and those of our partners. We are always on the lookout for opportunities to improve and continuously aim higher in order to be ‘Better than local; better than today’.

Seeing as how Safety is our foremost priority, we have kept developing our Safety, Health, Environment & Quality (SHEQ) culture – continuing the journey to zero major incidents and everyone going home safely at the end of the working day. All employees are aware of their own safety and that of others, and we do our utmost to create a safe environment.

SCROLL DOWN

SAFETY

S